Terms & conditions
Payment policy :
- Room rates are inclusive of 10% tax, 5% service charge.
- You only need to pay 50% deposit when booking directly with the hotel.
Check-in / out policy:
- Check in: 14: 00hrs
- Check out: 11: 00hrs
- Early check in: subject to room availability.
Late check-out policy:
- Late check-out must be notified to the Front Desk the night before and subject to availability.
- Late check out from 15h00 to 18h00: 30% room rate
- Check out after 18:00: 50% surcharge
- Children under 7 years old or under 1.5m are free if sharing bed with parents.
- Children over 1.5m or adults using the extra bed: extra bed 270,000 VND / person / night. Only Deluxe rooms are available with 1 extra bed per room.
- If you cancel or change your booking within 02 days prior to arrival, there will be no charge and you will be refunded the deposit.
- If you cancel or change your reservation within 02 days prior to arrival date or do not check in, you will not be refunded deposit